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Terms of Service

Welcome to the website of Newcastle Homes & Loans. By accessing or using this website at http://www.nchal.com (the "Website"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use the Website.

1. Website Use

This Website is operated by Newcastle Homes & Loans to provide information about real estate listings, property searches, and related services in our service area. You may use this Website for personal, non-commercial purposes to search for properties, save listings, request information, schedule showings, and communicate with Newcastle Homes & Loans or authorized representatives.

You agree not to:

  • Use the Website for any unlawful purpose or in violation of any applicable laws
  • Attempt to gain unauthorized access to any part of the Website or its systems
  • Use automated tools to scrape, copy, or reproduce property listings or other content from the Website
  • Interfere with or disrupt the operation of the Website
  • Reproduce, distribute, or display property listing data from this Website for any purpose other than your personal, non-commercial property search

2. Property Listing Information

Property listing data displayed on this Website is provided through an Internet Data Exchange (IDX) program and is supplied by one or more Multiple Listing Service (MLS) providers. Newcastle Homes & Loans does not guarantee the accuracy, completeness, or timeliness of any listing data. All listing information should be independently verified by the buyer or their representative.

Listing data is intended for the personal, non-commercial use of website visitors and may not be used for any purpose other than identifying potential properties for purchase or lease. Unauthorized use of listing data, including reproduction, redistribution, or commercial exploitation, is strictly prohibited.

3. Account Registration and Property Organizer

Certain features of this Website, including saving favorite properties, saving searches, and receiving listing alerts, require you to create an account through the Property Organizer. When creating an account, you agree to:

  • Provide accurate and complete information
  • Keep your login credentials confidential
  • Notify Newcastle Homes & Loans promptly if you become aware of any unauthorized use of your account
  • Accept responsibility for all activity that occurs under your account

Newcastle Homes & Loans reserves the right to suspend or terminate your account at any time for any reason, including if we believe you have violated these Terms.

4. Text Messaging (SMS) Terms

If you opt in to receive text messages from Newcastle Homes & Loans, the following terms apply:

Consent. By checking the SMS opt-in checkbox on any lead capture form and providing your mobile number, you consent to receive marketing text messages and calls from Newcastle Homes & Loans, including messages about real estate listings, property recommendations, and related services.

Message Frequency. Message frequency varies based on your interactions and property search activity.

Message and Data Rates. Message and data rates may apply. Your carrier's standard messaging and data rates will be charged for SMS communications. Newcastle Homes & Loans is not responsible for any charges from your mobile carrier.

Opt-Out. You may opt out of receiving text messages at any time by replying STOP to the number from which the text messages are being sent, or by logging into your Property Organizer account and updating your communication preferences. After opting out, you will receive a final confirmation message and will no longer receive SMS messages from Newcastle Homes & Loans.

Help. For help with text messaging, reply HELP to the number from which the text messages are sent, or contact Newcastle Homes & Loans using the contact information below.

Carrier Liability. Carriers are not liable for delayed or undelivered messages.

No Sharing of Opt-In Data. Your SMS opt-in data and consent will not be shared with or sold to any third parties for marketing purposes or any purpose unrelated to the services described in these Terms. Your opt-in information is used solely to deliver the text messages you have consented to receive.

5. Communications

By submitting a form on this Website with your contact information, you are consenting for Newcastle Homes & Loans and authorized representatives to contact you regarding real estate services, including by email, phone, and — if you have separately opted in — text message, even if your number is on the Federal "Do-not-call List."

You may opt out of promotional communications at any time by:

  • Replying STOP to any text message
  • Following the unsubscribe link in any email
  • Contacting Newcastle Homes & Loans directly using the contact information below

6. Privacy

Your use of this Website is also governed by our Privacy Policy, which describes how we collect, use, and disclose your personal information. By using this Website, you consent to the practices described in the Privacy Policy.

We do not share, sell, rent, or trade your personal information, including mobile phone numbers and opt-in data, with third parties for marketing purposes.

7. Intellectual Property

All content on this Website, excluding property listing data provided through IDX, is the property of Newcastle Homes & Loans or its content suppliers and is protected by applicable copyright and trademark laws. You may not reproduce, modify, distribute, or display any content from this Website without prior written consent from Newcastle Homes & Loans.

8. Third-Party Links

This Website may contain links to third-party websites. Newcastle Homes & Loans is not responsible for the content, privacy practices, or terms of any third-party websites. Accessing a third-party link is at your own risk, and you should review the terms and privacy policies of any third-party website you visit.

9. Disclaimers

This Website and all content, services, and information provided through it are offered on an "as is" and "as available" basis. Newcastle Homes & Loans makes no warranties, express or implied, regarding the operation of this Website, the accuracy of property listing data, or the availability of any services.

Newcastle Homes & Loans does not guarantee that:

  • The Website will be uninterrupted, secure, or error-free
  • Property listing data will be accurate, complete, or current
  • Any results obtained through the Website will be reliable

10. Limitation of Liability

To the fullest extent permitted by law, Newcastle Homes & Loans shall not be liable for any indirect, incidental, consequential, or punitive damages arising out of your use of or inability to use this Website, including but not limited to damages for loss of data, loss of opportunity, or any other loss.

11. Changes to These Terms

Newcastle Homes & Loans reserves the right to modify these Terms at any time. Changes will take effect immediately upon posting to this Website. Your continued use of the Website after changes are posted constitutes your acceptance of the updated Terms. We encourage you to review these Terms periodically.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the state in which Newcastle Homes & Loans operates, without regard to conflict of law principles.

13. Contact Us

If you have any questions about these Terms of Service, please contact us at:

Newcastle Homes & Loans
Address:
25050 Avenue Kearny, Suite 109
Santa Clarita, CA91355
Phone: 661-310-1935
Website: Contact Form

What our clients are saying  

Luis and Mark are very responsive and knowledgeable. Within only a few days of meeting them we had an offer on our house and found our dream home. They returned calls and emails. We never felt neglected or unimportant. Honesty about timelines and details were a priority, which we really appreciated. A year later they were kind enough to follow up and even helped us reduce our interest rate. Thanks, Steve

 

~ Steve C. -Santa Clarita

Luis has helped my family and I find our last two homes, it has been my pleasure to work with him and to know him. Luis is very personal and extremely hard-working

 

~ Charles -Saugus

"I was able to successfully re-fi my condo with the help of Luis Delgado. He made things very easy to understand and was very generous with his time.I would highly recommend him as your agent!!"

 

~ Debbie -Valencia

Mark Folley was extremely helpful and informative always keeping us in the know during the purchase of our home. Mark was able to locate the perfect property for us based on the specifications we gave him in addition to letting us first know about the property once the price was lowered to current market value(-$100,000). Not only did Mark locate the perfect property for us, he also was able to get us our loan at a great rate during a time when many changes were occurring in the lending industry. Mark was able to make the entire process painless. I have referred several of my clients to Mark and all have been happy with the service and the extra steps he took that truly make Mark unique and a pleasure to work with.

 

~ Marjorie -Santa Monica

Luis worked so incredibly hard for us to successfully obtain our funding in this difficult market. While we were stressed out working with very difficult sellers and attempting to meet the demands of the underwriters, Luis consistently kept a cool head and found solutions to any issues that popped up. He was great at keeping us informed as we journeyed through the process. We appreciated his professionalism and dedication. Luis stayed late, was there early and ensured that we closed on time. He and Mark make a great team and we thank them both for helping to secure our new home.

 

~ Kim and Ed -Manhattan Beach

"Uniquely Qualified" hardly describes how great a realtor and lender Mark is. He helped us sell our home in a very difficult time. It took 7 months of constant contact with us and daily prodding of the banks for the house to sell. He never backed down to the buyers or to the lenders involved. He fought for us every step of the way, and after looking at dozens of houses and putting multiple offers on many houses, he came through in the end with our perfect house. We always felt that we were 1st on his list. He was easily accessible and either answered our calls or returned them promptly. We recommend him to everyone looking to buy or sell or refinance their home. He is a honest and friendly person in this whirlwind of a real estate market. We never felt he was pushing us into something we didn't want. He wasn't just out to make a sale, he was actually there to help us find the best house. Very "Uniquely Qualified" in this day and age. Thanks for everything!

 

~ Chris and Vera -Valencia

More Reviews

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