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Accessibility Statement

Newcastle Homes & Loans is committed to providing a website that is accessible to the widest possible audience, including people with disabilities. We are continually working to improve the usability and accessibility of our website.

Our Accessibility Goal

Our goal is to improve this website consistent with the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA. These guidelines explain how to make web content more accessible to people with a wide range of disabilities and more usable for everyone.

Ongoing Accessibility Efforts

Accessibility is an ongoing process. As we maintain and update this website, we work to identify and address accessibility barriers that become known to us.

Our accessibility efforts focus on areas such as:

  • Keyboard access and visible keyboard focus
  • Descriptive alternative text for meaningful images
  • Clear headings, labels, instructions, and link text
  • Sufficient color contrast and readable text
  • Support for browser zoom and responsive layouts
  • Compatibility with commonly used assistive technologies

Third-Party Content and Services

Some content or functionality on this website may be provided by third parties. This may include IDX property listings, maps, virtual tours, videos, embedded content, and other external services. Because this content is supplied or controlled by third parties, some portions may not fully meet our accessibility goals.

If you cannot access third-party content or complete a task, please contact us. We will work with you to provide the requested information or service through an accessible alternative where reasonably possible.

Accessibility Assistance and Feedback

We welcome feedback about the accessibility of this website. If you encounter an accessibility barrier or need assistance accessing information, please contact us:

Phone: 661-310-1935
Online: Contact Form
Address:
25050 Avenue Kearny, Suite 109
Santa Clarita, CA91355

When reporting a problem, please include the page address, a description of the issue, and the task you were trying to complete. Information about your browser or assistive technology is also helpful but is not required.

Limitations and Disclaimer

Web technologies, assistive technologies, and accessibility guidelines continue to evolve. Although we strive to improve accessibility, we do not represent that every page, feature, or third-party component will always satisfy every accessibility guideline or work with every combination of browser and assistive technology.

This statement describes our accessibility goals and efforts. Nothing in this statement is intended to limit any rights or obligations provided by applicable law.

What our clients are saying  

Luis and Mark are very responsive and knowledgeable. Within only a few days of meeting them we had an offer on our house and found our dream home. They returned calls and emails. We never felt neglected or unimportant. Honesty about timelines and details were a priority, which we really appreciated. A year later they were kind enough to follow up and even helped us reduce our interest rate. Thanks, Steve

 

~ Steve C. -Santa Clarita

Luis has helped my family and I find our last two homes, it has been my pleasure to work with him and to know him. Luis is very personal and extremely hard-working

 

~ Charles -Saugus

"I was able to successfully re-fi my condo with the help of Luis Delgado. He made things very easy to understand and was very generous with his time.I would highly recommend him as your agent!!"

 

~ Debbie -Valencia

Mark Folley was extremely helpful and informative always keeping us in the know during the purchase of our home. Mark was able to locate the perfect property for us based on the specifications we gave him in addition to letting us first know about the property once the price was lowered to current market value(-$100,000). Not only did Mark locate the perfect property for us, he also was able to get us our loan at a great rate during a time when many changes were occurring in the lending industry. Mark was able to make the entire process painless. I have referred several of my clients to Mark and all have been happy with the service and the extra steps he took that truly make Mark unique and a pleasure to work with.

 

~ Marjorie -Santa Monica

Luis worked so incredibly hard for us to successfully obtain our funding in this difficult market. While we were stressed out working with very difficult sellers and attempting to meet the demands of the underwriters, Luis consistently kept a cool head and found solutions to any issues that popped up. He was great at keeping us informed as we journeyed through the process. We appreciated his professionalism and dedication. Luis stayed late, was there early and ensured that we closed on time. He and Mark make a great team and we thank them both for helping to secure our new home.

 

~ Kim and Ed -Manhattan Beach

"Uniquely Qualified" hardly describes how great a realtor and lender Mark is. He helped us sell our home in a very difficult time. It took 7 months of constant contact with us and daily prodding of the banks for the house to sell. He never backed down to the buyers or to the lenders involved. He fought for us every step of the way, and after looking at dozens of houses and putting multiple offers on many houses, he came through in the end with our perfect house. We always felt that we were 1st on his list. He was easily accessible and either answered our calls or returned them promptly. We recommend him to everyone looking to buy or sell or refinance their home. He is a honest and friendly person in this whirlwind of a real estate market. We never felt he was pushing us into something we didn't want. He wasn't just out to make a sale, he was actually there to help us find the best house. Very "Uniquely Qualified" in this day and age. Thanks for everything!

 

~ Chris and Vera -Valencia

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